Last updated: 4/8/26

McConnachie Land & Forestry Services Ltd respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use, store and protect personal information when you visit www.mcconnachieforestry.com, contact us or enquire about our services.

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1. Who we are

McConnachie Land & Forestry Services Ltd is the data controller responsible for your personal information.

Company name: McConnachie Land & Forestry Services Ltd
Company number: SC590104
Registered office: 55–57 West High Street, Inverurie, Scotland, AB51 3QQ
Operating address: Dairy Cottage, Newton, Elgin IV30 8XW
Email: admin@mcconnachieforestry.com
Telephone: 07838 364239

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2. Information we may collect

Depending on how you interact with us, we may collect:

• Your name, address, email address and telephone number.

• The name of your business, estate or organisation.

• Information you provide through our website contact form, by email or by telephone.

• Details about the forestry, woodland, land-management or drone services you are interested in.

• Site addresses, project locations and access information.

• Quotations, contracts, invoices and payment records.

• Correspondence and records of communications with you.

• Technical information about your visit to our website, such as your IP address, browser type, device type and pages visited.

• Cookie preferences and website analytics information.

• Photographs, videos, maps, survey information or drone imagery supplied by you or created as part of an agreed project.  Please avoid sending us sensitive personal information unless it is necessary for us to provide the requested service.

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3. How we collect your information

We may collect personal information:

• Directly from you when you complete a form, telephone us, email us or request a quotation.

• During the planning and delivery of services.

• From businesses, landowners, agents, contractors or professional advisers involved in a project.

• From publicly available sources where appropriate and lawful.

• Automatically through cookies and similar website technologies.
   

4. How we use your information

We may use your information to:

• Respond to questions and service enquiries.

• Prepare quotations, proposals and project plans.

• Arrange site visits and deliver contracted services.

• Provide forestry, woodland, land-management and drone-related services.

• Communicate with clients, suppliers and contractors.

• Manage contracts, payments, accounts and business records.

• Maintain the security and operation of our website.

• Understand how visitors use our website and improve its content.

• Meet our legal, regulatory, insurance and health-and-safety obligations.

• Establish, exercise or defend legal claims.

• Send marketing communications where you have consented or where we are otherwise legally permitted to do so.

• We will not sell your personal information.

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5. Our lawful basis

Under UK data-protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

Contract: When information is needed to provide a quotation, take steps at your request or fulfil a contract with you.

Legal obligation: When we must retain or use information to comply with tax, accounting, employment, health-and-safety or other legal requirements.

Legitimate interests: When it is reasonably necessary to operate and improve our business, respond to enquiries, manage client relationships, protect our property and systems, or establish and defend legal claims. We consider the impact on your rights before relying on this basis.

Consent: When you have made a clear choice, such as agreeing to receive certain marketing communications or accepting non-essential website cookies. You may withdraw consent at any time.

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6. Drone services and imagery

Where we provide drone surveys, aerial photography, mapping or related services, project material may include images or video in which people, vehicles, buildings or other identifying details appear incidentally.

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We will:

• Use drone imagery and project data only for agreed business purposes or as otherwise required by law.

• Take reasonable steps to avoid collecting unnecessary personal information.

• Restrict access to project imagery and data.

• Share project material only with the client, authorised project participants, service providers or authorities where necessary and lawful.

• Retain imagery for no longer than reasonably necessary for the project, our contractual obligations and any applicable legal or insurance requirements.
   

Clients must tell us about any project-specific confidentiality, privacy or security requirements before work begins.

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7. Cookies and website analytics

Our website may use cookies and similar technologies.

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Some cookies are strictly necessary for the website to operate. Other cookies, including analytics or marketing cookies, should only be activated after you have given the required consent.

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Cookies may be used to:

• Keep the website secure and functioning properly.

• Remember your preferences.

• Measure website traffic and performance.

• Understand which pages visitors find useful.

You can accept, reject or manage non-essential cookies through the website’s cookie controls. You can also remove cookies using your browser settings.

Where third-party services are used, such as Google Analytics, Google Maps, embedded videos or social-media features, those providers may process information in accordance with their own privacy policies.

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8. Who we share information with

Where necessary, we may share information with:

• Employees, authorised subcontractors and project partners.

• Website hosting, email, cloud-storage and IT-support providers.

• Accountants, insurers, legal advisers and other professional advisers.

• Payment and banking providers.

• Surveying, mapping, aviation or technical-service providers involved in a project.

• Government departments, regulators, courts, law-enforcement agencies or public authorities where required by law.

• A buyer or successor if our business or its assets are sold, reorganised or transferred.

Service providers acting on our behalf are expected to protect personal information and use it only for the agreed purpose.

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9. International transfers

Some website, email, analytics or cloud-service providers may store or access information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, where required.

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10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

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Typical retention periods may include:

• General enquiries that do not lead to work: up to [12–24 months].

• Client and project records: for the project duration and generally up to [six years] afterwards.

• Financial and tax records: for the period required by applicable law.

• Drone imagery and survey data: for the agreed project period and up to [insert period] afterwards, unless a longer period is required for contractual, legal or insurance reasons.

• Marketing records: until you unsubscribe or withdraw consent, subject to retaining a minimal suppression record where necessary.

• Cookie and analytics data: according to the duration stated in our cookie controls or cookie policy.

 

We may retain information for longer where it is relevant to a complaint, dispute, insurance matter, investigation or legal claim.

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11. How we protect your information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

These measures may include access controls, password protection, secure storage, system updates, backups and limiting access to those who need the information for their work.

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No internet transmission or storage system is completely secure, but we take appropriate steps to reduce the risk.

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12. Your data-protection rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Ask us to delete your information.

• Ask us to restrict how we use your information.

• Object to certain uses of your information.

• Ask for information to be transferred to you or another organisation.

• Withdraw consent where our use is based on consent.

• Object at any time to the use of your information for direct marketing.
   

These rights are not absolute and may depend on our lawful basis and other legal requirements.

To exercise a right, contact us using the details in section 1. We may need to confirm your identity before responding.

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13. Marketing communications

We may send marketing communications where you have consented or where the law otherwise permits us to do so.

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You can stop receiving marketing communications at any time by:

• Using the unsubscribe option in the communication.

• Contacting us at [insert email address].

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We may retain a minimal record of your preference to make sure we do not contact you again for marketing purposes.

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14. Links to other websites

Our website may link to websites operated by other organisations. We are not responsible for the privacy practices or content of external websites.

You should review the privacy information provided by any external website you visit.

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15. Children’s Information

Our website and services are intended for business clients, landowners, estates and other adult customers. We do not knowingly collect personal information from children through the website.

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Please contact us if you believe a child has provided personal information to us.

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16. Complaints

Please contact us first if you have concerns about how we use your personal information. We will try to resolve the matter.

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You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

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17. Changes to this policy

We may update this privacy policy when our services, website practices or legal obligations change.

The latest version will be published on this page with an updated revision date.